Bilal
CEO & Co-founder
Previously GTM at Motive and Podium. Built Axis after watching independent dental and medspa practices lose patients to missed calls for three years.
Axis is a San Francisco-based team building the digital front desk for independent dental and primary care practices. We think the people running independent clinics deserve better infrastructure than what's available today.
The front desk is the most underappreciated job in healthcare.
It's the person who decides whether a new patient gets scheduled or hangs up. Whether an insurance verification happens on the first call or gets dropped. Whether a no-show becomes a refund or a rebooking.
For independent practices — the 180,000 clinics in the US with fewer than fifteen providers — the front desk is usually one or two people drowning in phone calls, intake paperwork, and insurance portals. When they can't keep up, patients go elsewhere. Revenue leaks. The doctors burn out. The practice shrinks.
We built Axis because the answer isn't "hire more front desk staff." It's a system that handles the phone, the schedule, the intake, and the insurance — so the humans at your practice can focus on the patients standing in front of them.
Ava, the voice of Axis, answers every call. Around the clock. In your practice's voice. Inside your BAA perimeter. Live in two weeks.
That's it. That's the product.
CEO & Co-founder
Previously GTM at Motive and Podium. Built Axis after watching independent dental and medspa practices lose patients to missed calls for three years.
CTO & Co-founder
Built the engineering foundation of Axis — the voice infrastructure, the FHIR integrations, the PHI-safe language pipelines.
By year-end, Axis handles the full operational layer of a practice: inbound call handling, intake, insurance, scheduling, recall, no-show recovery, and owner-facing reporting. By 2028, we want every independent practice in the US to have an operating layer that works as well as the one inside a hospital system.
We're hiring when we close our first paid pilots. Come back then.
Axis HQ, Inc.
2261 Market Street STE 62976, San Francisco, CA 94114